Last updated 05.06.2021 

PANDA Vulnerability Disclosure Policy

How PANDA handles security vulnerabilities

How PANDA handles security vulnerabilities

At PANDA, we take the protection of our customers’ data very seriously.  

The PANDA team acknowledges the valuable role that independent security researchers play in internet security. As a result, we encourage responsible reporting of any vulnerabilities that may be found in our site or applications. PANDA is committed to working with security researchers to verify and address any potential vulnerabilities that are reported to us.
Please review these terms before you test and/or report a vulnerability. PANDA pledges not to initiate legal action against researchers for penetrating or attempting to penetrate our systems as long as they adhere to this policy.

Reporting a potential security vulnerability

Privately share details of the suspected vulnerability with PANDA by submitting them to

Provide full details of the suspected vulnerability so the PANDA security team may validate and reproduce the issue, including:

Affected target, feature, or URL:

Description of problem:

Impact of the issue:

Steps to reproduce:

Proof of Concept:

Is knowledge of this issue currently public?

PANDA does not permit the following types of security research:

While we encourage you to discover and report to us any vulnerabilities you find in a responsible manner, the following conduct is expressly prohibited:

Performing actions that may negatively affect PANDA or its users (e.g. Spam, Brute Force, Denial of Service…)

Accessing, or attempting to access, data or information that does not belong to you

Destroying or corrupting, or attempting to destroy or corrupt, data or information that does not belong to you

Conducting any kind of physical or electronic attack on PANDA personnel, property or data centers

Social engineering any PANDA service desk, employee or contractor

Conduct vulnerability testing of participating services using anything other than test accounts (e.g. Developer or Trial Edition instances)

Violating any laws or breaching any agreements in order to discover vulnerabilities

The PANDA security team commitment:

We ask that you do not share or publicize an unresolved vulnerability with/to third parties. If you responsibly submit a vulnerability report, the PANDA security team and associated development organizations will use reasonable efforts to:

Respond in a timely manner, acknowledging receipt of your vulnerability report

Provide an estimated time frame for addressing the vulnerability report

Notify you when the vulnerability has been fixed

We are happy to thank every individual researcher who submits a vulnerability report helping us improve the overall security of PANDA.